Kesino Terms & Conditions — The Complete Guide to Using the Platform

These terms and conditions Kesino Applies to all platform users. When you KesinoBy opening an account, logging in, or using any service on -, you are deemed to have automatically accepted these terms.

Kesino reserves the right to modify these terms at any time. Notice will be posted on the platform and the update date will be revised. If you continue using the platform after changes, you are deemed to have accepted the new terms.

If you have any difficulty understanding anything in these terms, KesinoContact the - support team — we are always ready to help you in Bengali.

KesinoEach individual may only hold one account on -. If multiple accounts are found under the same person, all of them will be closed and any accumulated balance may be forfeited.

During registration, you must provide accurate and truthful information. Incomplete or false details may prevent account verification and cause withdrawal issues.

• You are solely responsible for keeping your login credentials (username and password) confidential.
• If you notice any suspicious activity on your account, notify support immediately.
• Transferring or selling your account to anyone is strictly prohibited.
• Kesino - may request identity documents at any time for KYC (Know Your Customer) verification.

KesinoYou must be at least 18 years old to open an account on -. Minors are strictly prohibited from registering or using the platform.

During verification, you may be asked to provide a national ID, passport, or other government-issued document to prove your age. Account suspension will remain in place if age cannot be verified.

• An account must be opened in your own name and for your own use.
• Users subject to any legal restrictions related to gaming or betting cannot use the platform.
• KesinoEmployees of - are not permitted to place bets or play games on the platform.

KesinoAll deposits on - must be made using a payment account registered in your own name. Depositing from another person's payment account is prohibited and may cause issues during account verification.

• Deposits can be made via mobile banking, bank transfer, or e-wallet.
• Minimum deposit amount varies by payment method.
• Once a deposit is completed, keep the transaction reference until the balance has been credited to your account.
• Kesino - does not charge any processing fee on deposits; however, your bank or payment service may apply their own charges.
• Large deposits may be restricted until your account has been fully verified.

Your account must be fully verified (KYC) before a withdrawal request can be processed. Withdrawals will not proceed without completed verification.

• Withdrawals can only be made to the same payment method used for the deposit.
• Minimum withdrawal amount is 200 BDT (may vary by payment method).
• Withdrawals are typically processed within 15 minutes to 24 hours.
• To withdraw from your bonus balance, you must meet the wagering requirements.
• In case of suspicious activity Kesino - reserves the right to place a temporary hold on withdrawals.

Kesino- offers a variety of bonuses and promotions. Each bonus has its own terms, which are detailed on the relevant bonus page.

• Bonus balance cannot be withdrawn directly; you must first meet the specified wagering requirements.
• Each bonus has an expiration date — unused bonuses are forfeited once expired.
• Multiple bonuses cannot be used simultaneously unless specifically stated in the promotion.
• Kesino reserves the right to modify or cancel any bonus offer.
• Misuse of the bonus system (including arbitrage betting) is subject to penalties.

KesinoThe outcome of all games on - is determined by an RNG (Random Number Generator) and verified by a third party. No game result is predetermined.

• If any game produces abnormal results due to technical errors Kesino reserves the right to void that round.
• Intentionally exploiting any bugs or errors in a game is strictly prohibited.
• Payouts in Sports Betting are determined based on official results. For disputed matches, the decision of the official governing body is final.
• In Live games, if a session is disconnected due to network issues, your game state is preserved.
• Once your balance is depleted, you cannot place bets — there is no credit play option.

Kesino believes gaming is for entertainment only. We encourage all users to play responsibly and help identify problematic gaming behaviour.

• Any user can set a deposit limit on their account.
• Self-exclusion (temporarily closing your account) is available if needed.
• We recommend keeping the account Reality Check feature enabled.
• If you notice signs of gaming addiction, please contact the support team.

For more details, visit our Responsible Gaming Page Visit.

Kesino - keeps your personal information strictly confidential. We never sell your data to third parties. Full details on how your information is used can be found in our Privacy Policy.

• Information provided during registration is used solely for account management and verification.
• SSL encryption is used on the platform.
• Information may be disclosed in response to valid requests from law enforcement authorities.

For full details on privacy, Privacy Policy Read.

KesinoAll users on - are expected to behave respectfully. The following conduct is strictly prohibited:

• Playing games or collecting bonuses through fraudulent or dishonest means.
• Creating multiple accounts to take advantage of bonuses.
• Using automated bots or software to play games.
• Abusive behavior toward other users, staff, or dealers.
• Using the platform for money laundering or illegal financial activities.
• Attempting to tamper with or hack the platform's security systems.

You may close your account at any time at your own discretion. Any remaining balance may be withdrawn, provided there is no record of prohibited activity.

Kesino- also reserves the right to close or suspend accounts for the following reasons:

• Violation of terms and conditions.
• Failure to complete KYC verification or submission of false information.
• Inactive for an extended period (no login for more than 12 months).
• Suspected fraudulent or irregular account activity.
• Financial or legal disputes.

Withdrawals are not available while your account is suspended. You may contact support to find out the reason and resolve the issue.

Kesino May change these terms at any time. Notice will be provided on the platform before changes take effect. Continued use of the platform after changes implies acceptance of the new terms.

• Kesino Services may be temporarily suspended for technical reasons.
• If a transaction is delayed or fails due to network, server, or banking system errors Kesino Not liable.
• In unexpected circumstances (Force Majeure) Kesino- is not legally liable for any disruption to its operations.
• The platform may contain third-party content, links, or advertisements — Kesino is not responsible for them.